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Our Newsletter


Returns & Exchanges

Returns

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Exchanges

Please pack your item safely in a box. Do not ship in an envelope. include a copy or original invoice with a note specifying which model you wish to exchange for.

Please send your returns to:

RSG Returns
601 Jim Moran Blvd.
Deerfield Beach, FL 33442